Legal information

Privacy. Handled with care.

How Lambda Networks collects, uses, shares, secures and provides access to personal information.

This policy provides a general explanation of how Lambda Networks handles personal information. Specific contracts and regulatory obligations may include additional requirements.

Information we collect

We may collect contact, identity, organisation, service-address, project, provider, support, network and website interaction information needed to respond to enquiries and operate our wholesale network.

How we collect information

Information may be collected directly through phone, email, forms, provider and project interactions, and indirectly from authorised representatives, developers, builders, service providers, contractors, suppliers and public sources where permitted.

Why we use it

  • Respond to enquiries and assess network or project requirements.
  • Qualify premises, onboard providers and manage wholesale services.
  • Coordinate network design, build, activation, operations and support.
  • Maintain security, prevent misuse and meet legal or regulatory obligations.
  • Improve our website, network processes and stakeholder communications.

Disclosure

Information may be disclosed to service providers, developers, contractors, suppliers, advisers, regulators, dispute-resolution bodies and law-enforcement agencies where needed or required by law.

Security, access and correction

We use reasonable technical and organisational controls appropriate to the information and services involved. Contact us to request access to, or correction of, personal information we hold about you.

Contact

Email hello@lambdanetworks.com.au or call 1300 061 793 with privacy questions.